Release of Health Information
The Bone & Joint Center has partnered with Sharecare to fulfill your requests for records. Sharecare is committed to protecting your medical information. For information about your rights and the obligations you have regarding the use and disclosure of your medical information, please see our Notice of Privacy Practices. If you are our patient and would like to request your medical records, please click on the link below to complete your request for medical records. You will be required to provide a valid email address and a government-issued ID.
Click here to submit a request for medical records.
If you are unable to complete the electronic form above, download and complete this authorization form. Please note the authorization form must be legible and complete. Authorizations that are illegible or incomplete will be returned. Please note the processing of records is faster using the online form above.
Only the patient, parent/legal guardian, or the patient’s legal health care representative can sign the form to release medical records. If you are requesting records on behalf of the patient or as the patient’s representative, please provide a copy of an Advance Directive/Durable Power of Attorney for healthcare/ Conservatorship.
REQUEST FOR SUBMISSION OF THIRD-PARTY REQUESTERS
If you are an attorney, insurance company, or any other entity requesting records from our facility, please click on the link below to upload your request along with the patient’s authorization.
Click here to submit a request for medical records.
Click here to download the authorization form.
How do I check the status of my request?
- Go to https://recordstatus.sharecare.com
- Enter the patient's date of birth.
- Enter the patient's first and last name or reference number (Request/Invoice ID)
How do I pay for my medical records?
- Go HDS Payment Portal (sharecare.com)
- Enter the patient's date of birth.
- Enter the patient's first and last name or reference number (Request/Invoice ID)
How do I contact Customer Service?
- Call: 858-244-1811
- Email: customerserviceshds@sharecare.com
- Live Chat: https://hds.sharecare.com